Broker and carrier portal
Driver registration, carrier compliance and document upload, and load assignment across roles. Built and shipped for a Florida auto-transport brokerage.
Central Dispatch and Super Dispatch cover the common path well. The moment your process has a step they did not anticipate, you are managing it in email — and that step is usually the one that makes you money.
Insurance certificates, authority, W-9s, signed agreements — collected by email, chased manually, and expiring quietly. The one that lapsed is the one that becomes a problem.
Broker, carrier, driver and customer each need a different view of the same load, with different permissions. Shared spreadsheets and group chats do not have permissions.
Status questions and complaints arrive constantly, most are answerable from data already in the system, and every one interrupts somebody who was doing higher-value work.
The reason a customer uses you rather than the platform is the handling you do that the platform cannot. That is precisely the part off-the-shelf software refuses to model.
Driver registration, carrier compliance and document upload, and load assignment across roles. Built and shipped for a Florida auto-transport brokerage.
Not a chat box that paraphrases a help page. An agent that handles complaints and changes load state inside the platform, with a permission model and an audit trail around it.
Expiry tracking, automated reminders and a clear view of which carriers are actually cleared to haul today.
One Flutter codebase for iOS and Android, because drivers do not do paperwork on a laptop.
What you bought it for, what you sold it for, and what it actually cost once the exceptions are counted — on the load, not in a month-end spreadsheet.
A status page the shipper can open themselves. Most of the calls interrupting your day are asking a question the system already knows the answer to.
If you are an asset-based carrier or an owner-operator, I would not recommend a custom build. The economics do not work at 3 to 5% net margins when good per-truck software already exists for a few hundred a month. This page is written for brokers, who are asset-light and carry real margin, and for dispatch operations inside service businesses.
Broker portal with an AI agent that takes actions
Flutter · Node.js · PostgreSQL · AI agents
Read the build →Live vehicle tracking, in the App Store
Flutter · Firebase · Traccar
Read the build →GPS tracking with dashcam video, in the App Store
Flutter · Traccar
Read the build →The honest answer is that competing head-on with a mature platform is a long, expensive road, and I will say so before you spend money. What works is building the specific parts your operation needs that the platform does not do, and integrating rather than replacing where that is cheaper.
On Trucks On Demand it handles incoming complaints and takes real actions on loads — it changes state in the system rather than describing what a human should change. That requires a permission model and an audit trail, which is most of the engineering.
The largest single build to date was $13,500 and ran in phases with working software at each one. Expect a first usable phase in weeks rather than months, and tell me your must-have list on the first call so it can be sequenced properly.
I work 8am – 12pm US Eastern and replies typically land within ~2 hours. Bring the problem, not a spec — the first call is scoping, and it is free.