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Dispatch & brokerage software

Standard dispatch software fits standard dispatch. Brokers are not standard.

Central Dispatch and Super Dispatch cover the common path well. The moment your process has a step they did not anticipate, you are managing it in email — and that step is usually the one that makes you money.

What actually hurts

The parts that cost you money

01

Carrier onboarding and compliance

Insurance certificates, authority, W-9s, signed agreements — collected by email, chased manually, and expiring quietly. The one that lapsed is the one that becomes a problem.

02

Load assignment across roles

Broker, carrier, driver and customer each need a different view of the same load, with different permissions. Shared spreadsheets and group chats do not have permissions.

03

Support that eats the day

Status questions and complaints arrive constantly, most are answerable from data already in the system, and every one interrupts somebody who was doing higher-value work.

04

The margin lives in your exceptions

The reason a customer uses you rather than the platform is the handling you do that the platform cannot. That is precisely the part off-the-shelf software refuses to model.

What gets built

The system that fixes it

Stop 01 of 6

Broker and carrier portal

Driver registration, carrier compliance and document upload, and load assignment across roles. Built and shipped for a Florida auto-transport brokerage.

Stop 02 of 6

AI agents that take actions

Not a chat box that paraphrases a help page. An agent that handles complaints and changes load state inside the platform, with a permission model and an audit trail around it.

Stop 03 of 6

Document lifecycle that chases itself

Expiry tracking, automated reminders and a clear view of which carriers are actually cleared to haul today.

Stop 04 of 6

Mobile for the people in the truck

One Flutter codebase for iOS and Android, because drivers do not do paperwork on a laptop.

Stop 05 of 6

Margin visible per load

What you bought it for, what you sold it for, and what it actually cost once the exceptions are counted — on the load, not in a month-end spreadsheet.

Stop 06 of 6

Tracking your customer can see

A status page the shipper can open themselves. Most of the calls interrupting your day are asking a question the system already knows the answer to.

What this page is not claiming

If you are an asset-based carrier or an owner-operator, I would not recommend a custom build. The economics do not work at 3 to 5% net margins when good per-truck software already exists for a few hundred a month. This page is written for brokers, who are asset-light and carry real margin, and for dispatch operations inside service businesses.

Matched proof

Closest thing I've already shipped

Verified
100%
Job Success
90+
Projects delivered
80+ Fiverr · 8 Upwork
20+
Apps built, live
iOS App Store
Questions

Asked before every build

Can you build something like Super Dispatch?

The honest answer is that competing head-on with a mature platform is a long, expensive road, and I will say so before you spend money. What works is building the specific parts your operation needs that the platform does not do, and integrating rather than replacing where that is cheaper.

What is the AI agent actually doing?

On Trucks On Demand it handles incoming complaints and takes real actions on loads — it changes state in the system rather than describing what a human should change. That requires a permission model and an audit trail, which is most of the engineering.

How long does a broker portal take?

The largest single build to date was $13,500 and ran in phases with working software at each one. Expect a first usable phase in weeks rather than months, and tell me your must-have list on the first call so it can be sequenced properly.

Twenty minutes, your morning, no pitch deck.

I work 8am – 12pm US Eastern and replies typically land within ~2 hours. Bring the problem, not a spec — the first call is scoping, and it is free.